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Credit and Collection Accountant

Location: Schiphol, Amsterdam

Experience: 5-7 years

Company: International household name


Position

Purpose of the job

• Build and maintain Credit and Collection within the newly setup (2017) European organization located at Schiphol and work towards achieving the goals of the finance department and business as a whole. Manage all credit control and collection processes within the guidelines of organization and according to the applicable statutory laws in order to establish an efficient and good functioning department within the European organization.


Key responsibilities

Credit Management

• Review requests for credit limits, payment history, customer financial statements, credit reports, etc. to determine credit worthiness and extend or revoke credit limits for new and existing customers.
• Review and unblock orders in line with policy and procedures. In case of issues, recommend solutions to management.
• Inform  management of key customer / account issues and developments; market conditions and significant economic and industry trends that impact collection.
• Interact with the sales and customer service in the region to communicate credit decisions and ensure timely processing of new customers
• Secure communication and alignment with the external credit insurance company including ensure contractual conditions are met.
• Promote and provide excellent customer service by effectively communicating and cooperating with all internal and external customers.
Invoicing and collection
• Secure timely and correct processing of invoices including ensuring those that are sent to customers. Collaborate with internal departments to resolve billing disputes that may affect the ability to collect receivables.
• Manage returns and claims process including the review of monthly accruals, approval of related invoices to ensure correctness of credit memo’s / invoices.
• Ensure timely processing of bank statement and correct allocation of payments to customers and individual invoices.
• Ensure all relevant collection methods are in place including direct debits and cheques.
• Analyze delinquent accounts and work with team members to collect past due account receivables.
• Manage open item statement and dunning process with customers.
• Provide direction and input on accounts that involve legal, collection, and bankruptcy proceedings and communicate to management
• Identify accounts requiring credit holds or write-offs and propose solutions.
Month and Year closing and reporting
• Adhere to the period ending closing schedule, within the rules and regulations of the company to ensure a smooth closing process. Monitor and improve on Days Sales Outstanding and open items with customers. Provide input on cash flow.
Project Management
• Evaluate current credit processes and recommend (system and process) improvements to senior management and lead the implementation thereof
• Evaluate current policies, sales terms and conditions and recommend improvements to senior management and lead the implementation thereof.
• Assist the Finance Manager with other projects as needed
• Occasionally visit customers and resolve credit problems that may arise. 

Invoicing and collection

• Secure timely and correct processing of invoices including ensuring those that are sent to customers. Collaborate with internal departments to resolve billing disputes that may affect the ability to collect receivables.
• Manage returns and claims process including the review of monthly accruals, approval of related invoices to ensure correctness of credit memo’s / invoices.
• Ensure timely processing of bank statement and correct allocation of payments to customers and individual invoices.
• Ensure all relevant collection methods are in place including direct debits and cheques.
• Analyze delinquent accounts and work with team members to collect past due account receivables.
• Manage open item statement and dunning process with customers.
• Provide direction and input on accounts that involve legal, collection, and bankruptcy proceedings and communicate to management
• Identify accounts requiring credit holds or write-offs and propose solutions.

Month and Year closing and reporting
• Adhere to the period ending closing schedule, within the rules and regulations of the company to ensure a smooth closing process. Monitor and improve on Days Sales Outstanding and open items with customers. Provide input on cash flow.

Project Management

• Evaluate current credit processes and recommend (system and process) improvements to senior management and lead the implementation thereof
• Evaluate current policies, sales terms and conditions and recommend improvements to senior management and lead the implementation thereof.
• Assist the Finance Manager with other projects as needed
• Occasionally visit customers and resolve credit problems that may arise.


Profile

Functional/Technical Skills

• Knowledge of SAP is a MUST HAVE
• Financial and credit background
• Accurate
• Team player

Experience

• Minimum of 6 to 9 years of experience of which 5 years in international (European) credit control and collection within a mid-sized organization
• Minimum HBO level education (preferably in Accounting and Controlling or related credit management field). Solid understanding of financial accounting to perform credit risk analysis and related accounting impact.
• While business language is English, MUST also be fluent Italian
• Samsung DNA: Flexible / no 9-5 worker / Dynamic

Internal Competencies ranking

• Excellent customer service skills, capable of resourceful problem solving, while remaining customer-focused.
• Highly motivated, focused, and goal oriented
• A strong personality able to work independently with minimal supervision, but also the ability to work and collaborate as part of the team, and work under pressure in a dynamic environment.
• Strong organizational skills and the ability to manage multiple tasks simultaneously
• Excellent analytical skills with strong attention to detail in planning, organization and execution of tasks, while still seeing the bigger picture and understanding how all of the pieces fit together and affect one another.
• Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company.
• Demonstration of innovation and initiative – always looking to improving systems and processes while also displaying a willingness to dive into details and help out wherever necessary.
• Communicate with co-workers, management, clients, and others in a courteous and professional manner.
• Demonstrate team spirit skills include flexibility, adaptability, easy-going approach, open to new ideas, collaboration, and a hands-on job approach in a fast-paced environment.
• Ability to anticipate how a decision made can affect our customers, our partners, our products or other departments’ operations and/or morale.
• Excellent verbal and written communication skills, demonstrating effective listening through concise, clear verbal and written communication
• Fluency in business English (absolute must), other European language skills are a plus.
• Ability to travel occasionally within the region.


Contact:

Is this you or might you know of somebody? If so, please contact Angus Mackenzie on 020 707 3636 or e-mail a full English CV including current salary package details (as an MS Word attachment) to angus@angus-mackenzie.com; http://www.angus-mackenzie.com  

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